What Does It Mean When Someone Says From Pillar to Post

Quip Silver

Language is full of idioms and expressions that often leave us wondering about their origins and meanings. One such phrase is “from pillar to post.” This colorful expression vividly depicts a sense of being moved or directed in a confusing, haphazard manner. Understanding what it truly signifies can help us better interpret conversations, writings, or situations where this phrase is used. In this article, we’ll explore the meaning of “from pillar to post,” its origins, common contexts, and how it can be applied in everyday life.

What Does It Mean When Someone Says From Pillar to Post

The phrase “from pillar to post” generally describes a situation where a person is subjected to a series of confusing, disorganized, or frustrating movements or events. It often implies a lack of control or clarity, where someone feels pushed around without clear direction or resolution. When someone says they have been “shuffled from pillar to post,” they usually mean they have experienced a chaotic or unreliable process, often involving multiple stops or changes in plans, roles, or locations.

For example, a customer who has contacted customer service multiple times without getting a solution might say, “I’ve been sent from pillar to post.” Similarly, an employee caught in a confusing chain of management decisions might feel like they’ve been “moved from pillar to post,” indicating a sense of instability or frustration.


Origins of the Phrase “From Pillar to Post”

The origin of the phrase dates back several centuries, with early references appearing in English literature. The imagery likely originates from the idea of being physically moved or driven between two fixed points—pillars, which are large, upright supports—by force or confusion. Historically, pillars were prominent fixtures in buildings, temples, and marketplaces, serving as landmarks or points of reference.

In the past, the phrase may have been used literally to describe the physical act of being moved or pushed around between pillars, but over time, it evolved into a metaphor for being moved around arbitrarily or without purpose. Its usage has persisted because it vividly captures feelings of disorientation and frustration experienced when one is unable to find stability or resolution.


Common Contexts and Examples

The phrase is versatile and can be applied in various situations, including personal, professional, and administrative contexts. Here are some common scenarios and examples:

  • Customer Service: A customer trying to resolve an issue with their bank or utility company might say, “I’ve been sent from pillar to post, and no one has been able to help me.” This indicates frustration with unhelpful or disorganized service.
  • Workplace Confusion: An employee dealing with conflicting instructions from multiple managers might describe their experience as being “shuffled from pillar to post,” reflecting a lack of clear direction.
  • Legal or Bureaucratic Processes: Someone navigating complex legal procedures might feel like they’re being “moved from pillar to post,” especially when they encounter endless paperwork or referrals.
  • Personal Relationships: In personal disputes or misunderstandings, a person might feel like they’re being “passed around” without resolution, akin to being “from pillar to post.”

Understanding these contexts helps recognize when the phrase is appropriate and enhances communication clarity.


Implications and How to Handle Such Situations

Being “from pillar to post” often signifies a negative experience—marked by confusion, inefficiency, or frustration. Recognizing this can help individuals and organizations take steps to improve their processes and reduce feelings of being “shuffled around.”

Strategies to handle or prevent such situations include:

  • Clear Communication: Ensure all parties involved understand their roles and expectations to minimize misunderstandings.
  • Organizational Structure: Establish clear procedures and points of contact to prevent unnecessary transfers or confusion.
  • Patience and Persistence: In frustrating situations, maintaining composure and seeking clarification can help navigate the chaos.
  • Feedback and Improvement: Providing feedback on systemic issues can lead to process improvements, reducing the likelihood of being “from pillar to post” in the future.

By adopting these approaches, both individuals and organizations can create more streamlined and satisfying experiences, reducing the feeling of being moved aimlessly between points.


Summary of Key Points

In summary, the phrase “from pillar to post” vividly describes a situation characterized by disorganization, confusion, or frustration. Its origins trace back to historical imagery of physical movement between fixed points, now metaphorically representing being shuffled or moved around without clear purpose. This expression is commonly used in contexts involving customer service, work, legal processes, and personal relationships to illustrate feelings of instability or inefficiency.

Understanding this phrase can help us better interpret the frustrations of others and improve our communication. Recognizing the implications of such experiences encourages us to seek clarity, establish effective processes, and foster patience in challenging situations. Ultimately, being aware of what “from pillar to post” signifies allows us to navigate complex scenarios with greater insight and empathy.


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